Shipping & Returns
Shipping Information
Processing Time
Orders are typically processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Options
- Standard Shipping (5-7 business days): Free on orders over $75, otherwise $8.99
- Express Shipping (2-3 business days): $14.99
- Overnight Shipping: $24.99
International Shipping
We currently ship to Canada and the United States. International shipping rates are calculated at checkout based on destination and package weight.
Returns & Exchanges
Return Policy
We want you to love your Oranika products! If you're not completely satisfied, you can return items within 30 days of delivery for a full refund.
Return Requirements
- Items must be in original condition with tags attached
- Activewear must be unworn and unwashed
- Wellness products must be unused and in original packaging
- Return shipping is free for defective items or our error
How to Return
- Contact our customer service team at support@oranikaactivewear.com
- We'll provide a prepaid return label
- Package items securely and attach the return label
- Drop off at any authorized shipping location
Refund Processing
Refunds are processed within 5-7 business days after we receive your return. You'll receive an email confirmation once the refund is issued.
Exchanges
For size exchanges on activewear, we offer free exchanges within 30 days. Contact us to arrange an exchange.
Contact Us
Questions about your order or need help with a return? We're here to help!
- Email: support@oranikaactivewear.com
- Response Time: Within 24 hours